“Hilburn is heavy on facts, but light on interpretation. He doesn’t explain how a shy family man went off the rails so quickly or why Cash, who showed tremendous public empathy, could be so harmful to himself and others. At moments the text begs for analysis, but Hilburn refuses to answer even the questions he poses.”
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The word “stories” was used often at the annual NABIP Capitol Conference, held in the Hyatt Regency Capitol Hill, Washington, DC, February 25-28, 2024. I went because I have my own stories of frustration with health care, and because I am interested when someone seems ready to try to make things better in the largely incomprehensible and vaguely menacing system we all rely on.
